They were able to read my "check engine" light.
They always seem to be understaffed although there's often many members of their staff around. Manager (Adam) was terrible and had to ask a non manager how to do things. Also, he was confrontational and aggressive. It seems that there's never more than two people serving customers. The phone rings off the hook and no one seems to care. I've gone there for years but I think I'm going to stop. A friend of mine has almost entirely stopped. I would recommend people do the same. Going through last year's receipts and found that I spent thousands of dollars on auto parts last year alone. The staff for the most part is knowledgeable and friendly.
Great customer service and the people know what they're talking about.
Fast and friendly folks. They had everything I needed to get my job done. If they don't have the part in stock, they can get it for you quickly in most cases.
Service is terrible. Purchased a part didn't need few days ago. Wait in line was long but I waited. Went to return the part, again long wait in line. Two people helping customers, but at least 5 employees were their. As I waited 2 people set the product they wanted to purchase down and left. Another customer yelled " you need help in front." Finally assistant manager came, things started to move. Again I was their to return something, she asked for my receipt, I had it. Showed her receipt and part. She commented," you tour it out of the package, " I commented " no, it was torn out when I purchased it. So for now on I won't be excepting any parts where package has already been ripped open before I purchase. Will also be going to advance auto parts. Their are more of them around me anyway. I chose auto zone because of convenience at the time.
Autozone is a US Car Repair based in Easton, Maryland. Autozone is located at 815 Dover Rd, Easton, MD 21601, USA.
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